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Posted by
New Visitor
Member Since: ‎10-03-2011
Posts: 1

xftv shows an error when trying to play online

hello,

 

i've been trying to watch a show online on xftv and every video that i've tried to play shows this error:
 "sorry, this video is unavailable (error 525)"

 

what does that mean and how can i fix it?

 

HouseAwsome

Posted by
Contributor
Member Since: ‎08-09-2010
Posts: 5

Re: xftv shows an error when trying to play online

I am having the same problem. I can't seem to get any shows online since earlier today. I did watch one episode of The Wire but it kept stopping and I would have to press "resume" to get it going again.

Posted by
Official Employee
  • Comcast Approved! We are here to Help.
Member Since: ‎08-11-2011
Posts: 6,907

Re: xftv shows an error when trying to play online

houseawsome & irenejames,

 

We were having some video issues last night into this morning. Please try again and let me know if videos are now working.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support