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Posted by
New Visitor
Member Since: ‎01-05-2012
Posts: 1

xfinity tv app for Iphone 4S does not recognize my TV/DVR

my Xfinity tv app for Iphone4s does not recognize my tv in settings or dvr when i try to "manage my DVR" in safari..what should i do?

Posted by
Silver Problem Solver
Member Since: ‎06-17-2008
Posts: 13,999

Re: xfinity tv app for Iphone 4S does not recognize my TV/DVR

Do you have a motorola  box?  Its only compatible with them.

Posted by
New Visitor
Member Since: ‎02-06-2012
Posts: 1

Re: xfinity tv app for Iphone 4S does not recognize my TV/DVR

I am having the same problem and I do have a Motorola DVR box. I already checked its model number and it states it is compatiable but the app is not picking up the DVR on my Iphone 4s. If did on my previous HTC phone. Thanks for any help.

Posted by
Official Employee
  • Comcast Approved! We are here to Help.
Member Since: ‎08-11-2011
Posts: 6,907

Re: xfinity tv app for Iphone 4S does not recognize my TV/DVR


airbornecmh wrote:

I am having the same problem and I do have a Motorola DVR box. I already checked its model number and it states it is compatiable but the app is not picking up the DVR on my Iphone 4s. If did on my previous HTC phone. Thanks for any help.


Do the boxes appear here?:

 

http://xfinitytv.comcast.net/mytv/dvr

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe