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TV Listings "Data Nor Available" on IPhone App

SOLVED
Posted by
Regular Contributor

Member Since: ‎04-28-2011
Posts: 385
Message 1 of 3 (546 Views)

TV Listings "Data Nor Available" on IPhone App

I am trying to view the tv listings through my Iphone 3S app and I am receiving the message "Data not Available".All of my settings and IOS systems are up to date.

 

I live in South Florida, zip code 33496 and would like to know what is going on with this problem?

 

Thank you.

1 ACCEPTED SOLUTIONS
Posted by
Official Employee

Member Since: ‎08-11-2011
Posts: 6,907
Message 2 of 3 (549 Views)

Re: TV Listings "Data Nor Available" on IPhone App


anita0817 wrote:

I am trying to view the tv listings through my Iphone 3S app and I am receiving the message "Data not Available".All of my settings and IOS systems are up to date.

 

I live in South Florida, zip code 33496 and would like to know what is going on with this problem?

 

Thank you.


Try re-entering your zip code. This refresh should push your listings through.

 

If it does not work, try un-installing than re-installing the app and see if that works.

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

2 REPLIES
Posted by
Official Employee

Member Since: ‎08-11-2011
Posts: 6,907
Message 2 of 3 (550 Views)

Re: TV Listings "Data Nor Available" on IPhone App


anita0817 wrote:

I am trying to view the tv listings through my Iphone 3S app and I am receiving the message "Data not Available".All of my settings and IOS systems are up to date.

 

I live in South Florida, zip code 33496 and would like to know what is going on with this problem?

 

Thank you.


Try re-entering your zip code. This refresh should push your listings through.

 

If it does not work, try un-installing than re-installing the app and see if that works.

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

Posted by
Regular Contributor

Member Since: ‎04-28-2011
Posts: 385
Message 3 of 3 (542 Views)

Re: TV Listings "Data Nor Available" on IPhone App

Joe - thanks, it helped and now my phone is showing the listings.

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