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xFi keeps saying I need to upgrade my equipment

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New Poster

xFi keeps saying I need to upgrade my equipment

It seems that many people are having this issue and someone at Comcast can fix it remotely. Can you please fix my issue?

Accepted Solution

Re: xFi keeps saying I need to upgrade my equipment

It started working on it's own about a half hour after posting the message. All is good now.

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Official Employee

Re: xFi keeps saying I need to upgrade my equipment

 

hwzdavu, I can take a look at the upgrade request. Please send me a private message with your full name, address and phone number for help. 

 

KenF


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Please post so people with similar questions may benefit.
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New Poster

Re: xFi keeps saying I need to upgrade my equipment

It started working on it's own about a half hour after posting the message. All is good now.

Official Employee

Re: xFi keeps saying I need to upgrade my equipment

Sweet! Enjoy your weekend! 

 

KenF


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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