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xFi app not working

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xFi app not working

My xFi app was working before. Now it says settings currently unavailable and I am unable to use that app.
Service Expert

Re: xFi app not working

How close are you to your wifi - are you not at your residence?




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Official Employee

Re: xFi app not working

Are you still experiencing this problem? The "Settings Currently Unavailable" message in xFi typically means that your Gateway device has gone offline. Once you can confirm it's back online, try force closing out of the app and re-launching to see if the app responds properly. 

If you're internet service is working fine, but you continue to receive this message, please let us know and we'd be happy to look into it. 

 


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