Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,872,269

members

708

online

28,746

topics

Top

xFi Pods outside of selected markets

New Poster

xFi Pods outside of selected markets

I'm in DC, which is no yet a "selected market" for xFi Pods.  But if I am somehow able to purchase a set, can I still use with my Arris tg1682g router?

 

(And yes, I know that I can improve my wireless coverage by relocating my modem/router, but I'm trying to avoid running an unsightly cable the the length of my apartment.)

 

Thanks!

Service Expert

Re: xFi Pods outside of selected markets

There might be an activation issue; I've asked for a rep to reply.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Official Employee

Re: xFi Pods outside of selected markets

 

Hi MarkBee, unfortunately they Xfi pods will not work unless they are linked to an account that has the appropriate Xfi modem. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 2 replies
  • 222 views
  • 2 kudos
  • 3 in conversation