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xFi Pods Fast Connection Throughout?!?!

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xFi Pods Fast Connection Throughout?!?!

I’ve purchased 6 xFi Pods and the setup was fast and seemless. Through the xFi app it says that they are all connected to my network. My question is, am I suppose receive the sm3 speeds throughout the house using the Pods as if you are close to the WiFi router/modem? Speedtest says I have around 240mbps down and 12 up when close to the router/modem. Are the Pods suppose to expand these same speeds throughout the entire house? Even at the furthest point? I believe at the furthest point I was getting 100mbps down. I’m asking this question because it seems that I am not getting these speeds throughout the house. Is the coverage that much better from before I had them? I guess I was under the impression that the highest speeds would be channeled throughout the house with this mesh system. If anyone can help give me some feedback on your experience and possibly help with some of my questions I would greatly appreciate it! Thanks so much! 

New Poster

Re: xFi Pods Fast Connection Throughout?!?!

Having the same issue here.  And the speed is sporatic.  Sometimes I am down to under 10mbps in places I had 60 or 70 mbps before.

 

I am not satisfied with them.   And the tech service from Xfinity is AWEFUL about the pods.  The reps all say to have 2 networks (5 and 2ghz), but anyone that has set these up knows that is not what the app wants you to do.

 

I am frustated and taking it out on the board today!!  I have been dealing with this since the end of December.  Numerous (15 to 20) call, open tickets, 2 tech vists, new gateway, and still no answers.   Having to reset the gateway 4 to 5 times a week is unaccepatable.....

Service Expert

Re: xFi Pods Fast Connection Throughout?!?!


wrote:

Having the same issue here.  And the speed is sporatic.  Sometimes I am down to under 10mbps in places I had 60 or 70 mbps before.

 

I am not satisfied with them.   And the tech service from Xfinity is AWEFUL about the pods.  The reps all say to have 2 networks (5 and 2ghz), but anyone that has set these up knows that is not what the app wants you to do.

 

I am frustated and taking it out on the board today!!  I have been dealing with this since the end of December.  Numerous (15 to 20) call, open tickets, 2 tech vists, new gateway, and still no answers.   Having to reset the gateway 4 to 5 times a week is unaccepatable.....


I don't have the pods but I do have the Orbi mesh devices; they also show low download speeds on speedtest.net when I am in certain areas of my residence.  My feeling is that it is normal for my network.  If I am sitting next to my Orbi router it shows a download speed that matches my speed tier.




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Re: xFi Pods Fast Connection Throughout?!?!

PearlJam, thanks for posting and great question. The xFi Pods speeds apply just as WiFi speed applies when you aren't connected directly to your modem: You will see faster speeds when connected directly to your modem via ethernet cable. All other WiFi connections via WiFi or router (in this case, the pods) will see varying speeds. For your speed tier, you will have speeds up to a certain mbps when connected directly and otherwise.

 

WiFi Signal degradation is influenced by many factors including signal interference (walls, microwaves, etc), distance from the modem itself, and device capabilities. 

 

KenF




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Service Expert

Re: xFi Pods Fast Connection Throughout?!?!


@Antndeb wrote:

Having the same issue here.  And the speed is sporatic.  Sometimes I am down to under 10mbps in places I had 60 or 70 mbps before.

 

I am not satisfied with them.   And the tech service from Xfinity is AWEFUL about the pods.  The reps all say to have 2 networks (5 and 2ghz), but anyone that has set these up knows that is not what the app wants you to do.

 

I am frustated and taking it out on the board today!!  I have been dealing with this since the end of December.  Numerous (15 to 20) call, open tickets, 2 tech vists, new gateway, and still no answers.   Having to reset the gateway 4 to 5 times a week is unaccepatable.....


I just checked speedtest.net again; 299 down sitting next to the Orbi that is ethernet-connected to my XB3.  That is with my iPhone7 which is obviously wifi to the Orbi.  

My home has always had terrible wifi and I've tried many different configurations; I even ran an ethernet connection all the way from one end of my home to the other trying to get a better connection; I bought a Nighthawk at the end and still couldn't get a decent wifi connection.

If I lived in the market where the xFi pods were available. I would buy a six-pack and plug them into every room and hope that fixed the issue.

 

But my experience with Orbi is telling me that even with a mesh network, there are dead spots that can't get a decent wifi connection.

 

I have four adult children that visit often and they bring their wifi devices and say they can't get a decent connection.

And it is very difficult to use my Chromecast Ultra.




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