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XFI telling me I need a screen lock to be able to use the new Xfinity WiFi app.

New Poster

XFI telling me I need a screen lock to be able to use the new Xfinity WiFi app.

Just got the app to be able to use XFi WiFi hotspot.....should I ever need it.  But the log-in said I needed a screen lock as my phone doesn't have one.  I have no idea what they are talking about....and they are not helping me with an explanation.  I wonder if I should just un-install this app rather than complicate my life.

Official Employee

Re: XFI telling me I need a screen lock to be able to use the new Xfinity WiFi app.

Hello, deemahony - Could you please provide additional information, such as your phone model, make, operation system? Also, are you talking about the XFINITY xFI or XFINITY WiFi Hotspots app? 


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