Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,764,646

members

87

online now

1,919,731

discussions

Back to Top

Wifi not pausing

Regular Visitor

Wifi not pausing

All the same problems that I’ve seen everyone else writing about that their XFI basically doesn’t work you can’t do it it was built to do which is to control your kids activities or other devices on your home Wi-Fi. When are you going to come up with some answers?
Official Employee

Re: Wifi not pausing

Zalmansher_2011, we can look into this for you. I will reach out via private message to confirm a few details. 




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Frequent Visitor

Re: Wifi not pausing

I (think) I had some issues with this a few months ago. It seemed like it worked then it wouldn't. But it did start working correctly. Both pausing a device as well as the sleep mode pausing the device. Good luck.

Discussion stats
  • 2 replies
  • 232 views
  • 0 kudos
  • 3 in conversation