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Using wifi and hotspots on mobile outside the home

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Using wifi and hotspots on mobile outside the home

I have an account with Comcast I want to use my account at my second home there is exfinity present I want to hook up my smart TV to it. It connects to the network but not to the internet It says contact my service provider to access please point me in the right direction without calling in thank you

Service Expert

Re: Using wifi and hotspots on mobile outside the home


Goineson wrote:

I have an account with Comcast I want to use my account at my second home there is exfinity present I want to hook up my smart TV to it. It connects to the network but not to the internet It says contact my service provider to access please point me in the right direction without calling in thank you


(FYI, this is the xFi forum)

Customer Service would be the place to ask this question.

http://forums.xfinity.com/t5/Customer-Service/bd-p/CustServ_CustServ




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Official Employee

Re: Using wifi and hotspots on mobile outside the home

 

Hi Goineson, I can help you get connected to a hot spot nearby. Please send me a private message verifying following information:

 

-First and last name of the account holder

-Primary phone number on the account

-The street address associated with your services

-Full account number

 

To send a private message, click on my name "ComcastAmir", then click private message me.




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