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Profiles showing no activity and unable to unpause devices

New Poster

Profiles showing no activity and unable to unpause devices

XFi was working for us. Now it will no longer allow me to unpause devices and shows no recent activity from active devices, which is not accurate. Have tried resetting gateway. No success.
Expert

Re: Profiles showing no activity and unable to unpause devices

One thing to try is to unplug your XB3/XB6 gateway for about a minute and then plug it back in.