Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,874,487

members

589

online

29,174

topics

Top

Old Unused WiFi names

New Poster

Old Unused WiFi names

How can I delete my old unused WiFi names from my list of available WiFi

Service Expert

Re: Old Unused WiFi names

Are you saying your smart device is displaying two different sets of SSID's - one for the old gateway and one for the new gateway:?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

New Poster

Re: Old Unused WiFi names

I recently updated and replaced my modem and the name of my WiFi.  However, the old WiFi that isn't working anymore still appears on the list of my available WiFis.  It will sometimes default to one of my old ones and of course, can't connect. It appears on my iPhone, my iPad and my iMac. How can I delete the old, useless ones? I also have a separate router.

Service Expert

Re: Old Unused WiFi names

Can you find the "source" of the SSID's?  You say you have a router; could it be the source?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Official Employee

Re: Old Unused WiFi names

I can assist you. Please send me a private message with your full name for verification, and account number by clicking on my name and then "private message me" and we can get started. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 4 replies
  • 143 views
  • 0 kudos
  • 3 in conversation