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Is it normal for TV's to be listed as devices?

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Valued Contributor

Is it normal for TV's to be listed as devices?

Yesterday an Arris TG3482G XB6 Wireless Gateway was installed in my son's house.  This morning I noticed that the xFi app lists all of the TV's in the house as devices.  It lists the connection type as MoCA.  Is this normal?  What happens if I pause one of the TVs?

Accepted Solution

Re: Is it normal for TV's to be listed as devices?

Please understand that while these devices may show in your Devices list in xFi, none of the xFi features (pausing, bedtime mode, parental controls) will apply to these devices. We are currently assessing the best treatment for these devices as it applies to xFi. 

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Official Employee

Re: Is it normal for TV's to be listed as devices?

Are you referring to cable boxes or actual TVs? It should list X1 cable boxes, as they use data.

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Valued Contributor

Re: Is it normal for TV's to be listed as devices?

Yes, it lists X1 cable boxes.  The names that appear are the ones assigned by my son.  They didn't appear with the XB3 gateway, presumabley because MoCA was off.  Apparently, MoCA on is the default for the XB6.

 

Now that you know that, what would be the effect of pausing one of the boxes?  I assume that it would terminate playing a DVR recording on a satellite box.

Service Expert

Re: Is it normal for TV's to be listed as devices?


jehill wrote:

Yesterday an Arris TG3482G XB6 Wireless Gateway was installed in my son's house.  This morning I noticed that the xFi app lists all of the TV's in the house as devices.  It lists the connection type as MoCA.  Is this normal?  What happens if I pause one of the TVs?


All my TV's appear in the xFi ap and on the website.  That includes a TV that has an ethernet connection and my other TV's that use wifi.




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Official Employee

Re: Is it normal for TV's to be listed as devices?

Please understand that while these devices may show in your Devices list in xFi, none of the xFi features (pausing, bedtime mode, parental controls) will apply to these devices. We are currently assessing the best treatment for these devices as it applies to xFi. 


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Valued Contributor

Re: Is it normal for TV's to be listed as devices?

Thant's the information that I was looking for.  Thanks!

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