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Internet, Setting sleep times

Posted by
Frequent Visitor

Message 1 of 4
151 Views

Setting the internet times, i would like to set wake time at 5pm and sleep at 7pm.. doesnt seem to allow these settings? seems odd.

 

Thanks

Chris

3 REPLIES
Posted by
Official Employee

Message 2 of 4
113 Views

Hi Chris, apologies for your experiences, could you please let me know what happens when you try to set these times?  Do you get an error?

 

Thank you




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Posted by
Frequent Visitor

Message 3 of 4
81 Views

Hi, it does not allow you to set these times. sleep time has to always be set before wake times.. the slider doesnt allow you to reverse this... very strange setup.

Posted by
Official Employee

Message 4 of 4
68 Views

Thank you for the reply, and this is currently by design.  the current design allows users to define the hours during which a device should be blocked from the internet. The slide bar to set the time limits ranges from 12PM (day1) to 11:30AM the following day (day2). 

 

You can also pause profiles and/or individual devices.  Pauses can be set for time limits (30 mins, 1 hour and 2 hours) or indefinitely. 

 

Thank you




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Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
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Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon