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Internet, Setting sleep times

Frequent Visitor

Internet, Setting sleep times

Setting the internet times, i would like to set wake time at 5pm and sleep at 7pm.. doesnt seem to allow these settings? seems odd.

 

Thanks

Chris

Official Employee

Re: Internet, Setting sleep times

Hi Chris, apologies for your experiences, could you please let me know what happens when you try to set these times?  Do you get an error?

 

Thank you


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Frequent Visitor

Re: Internet, Setting sleep times

Hi, it does not allow you to set these times. sleep time has to always be set before wake times.. the slider doesnt allow you to reverse this... very strange setup.

Official Employee

Re: Internet, Setting sleep times

Thank you for the reply, and this is currently by design.  the current design allows users to define the hours during which a device should be blocked from the internet. The slide bar to set the time limits ranges from 12PM (day1) to 11:30AM the following day (day2). 

 

You can also pause profiles and/or individual devices.  Pauses can be set for time limits (30 mins, 1 hour and 2 hours) or indefinitely. 

 

Thank you


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I am an Official Comcast Employee.
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I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
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Frequent Visitor

Re: Internet, Setting sleep times

But, i am trying to allow only 1.5 hrs of internet each day.. say i want to set it so internet wakes up at 4pm and goes to sleep at 5:30pm, why cant is set this for the same day?

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