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How do you uninstall xFi?

New Poster

How do you uninstall xFi?

I recently tried xFi, but it isn't working .  I want to return to using my modem"s parental controls (Arris TG1682), but Parental Control>Managed Devices one the modem defaults to the myxfi page, and calls to Customer Service and xfinity "Help" sections do not have information about how to uninstall xFi.  

 

Official Employee

Re: How do you uninstall xFi?

 

ljlarkin, what issues are you having with xFi?


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New Poster

Re: How do you uninstall xFi?

Other than the settings absolutely *not* matching what actually happens on the modem, there are no issues.  How do I restore the ability to do port forwarding directly on my modem?

 

Official Employee

Re: How do you uninstall xFi?

Hello @bryanveish. Unfortunately our xFi enabled modems will not have any roll-back feature to the modem's local UI. I have responded to your other post about this located: http://forums.xfinity.com/t5/Xfinity-xFi/Restore-Port-Forwarding-control-back-to-the-modem/m-p/30077...


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