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Devices keep getting new name (hostname-#)
sully_1, have you tried uninstalling the app? Are you seeing this on the xFi website as well?
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Hi, sully_1 - Could you please provide the screenshots of what you see on the website and in gateway portal? You can send me those in a private message. Thank you!
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Was your question answered? Mark it as an accepted solution!
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Hi, sully_1! I'd like to follow up on your issue, I have an agent from xFi team looking into your issue. I also escalated this issue to our Tech Support Team because I don't think this issue is related to xFi only. As soon as I get an update - I will let you know.
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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
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Was your question answered? Mark it as an accepted solution!
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sully_1 -- Following up on your support ticket. Support ticket shows as resolved. Can you confirm please?
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