Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,843,652

members

1,371

online

36,439

topics

Top

Device recognition

New Poster

Device recognition

How do I determine what devices are connected to my home internet? The dashboard is confusing as it only gives wierd computer information as to what device is connected.

Official Employee

Re: Device recognition

Hi, GDowns1969 - The xFi Devices screen shows what devices are connected to your gateway, not PC. It has the name of manufacturer and the last 4 of the MAC address. For example, if you have an iPhone - it's going to say Apple-1234, if it's an HP laptop HewlettP-1234 and etc. You can rename the devices and assign them to different profiles you may have. If you need help with figuring out what are those devices - please send me a screenshot of what you see and I will do my best to help. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 1 reply
  • 321 views
  • 0 kudos
  • 2 in conversation