Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,843,593

members

1,282

online

36,427

topics

Top

Device labeling

Regular Visitor

Device labeling

What labeling//naming scheme does the mobile app use when it finds a device? Some labels are obvious, like HP Printer. But others are obscure, like Apple-24sTv or EThr0073. I’ve got mulltiple devices beaconing all with miltiple S/N or M/N or UPC or PIN blah blah on them. Ain’t gonna look at each device and each number to break the mobile app code.
Tags (2)
Service Expert

Re: Device labeling


rcdrcd wrote:
What labeling//naming scheme does the mobile app use when it finds a device? Some labels are obvious, like HP Printer. But others are obscure, like Apple-24sTv or EThr0073. I’ve got mulltiple devices beaconing all with miltiple S/N or M/N or UPC or PIN blah blah on them. Ain’t gonna look at each device and each number to break the mobile app code.

Matching MAC addresses was the only way I could identify devices.  But some are household wifi devices with weird names like 

Manufacturer
Zettamed
Hostname
00:07:00:08:00:09
MAC Address
000700080009
Connection Type
Ethernet
Access Point
N/A - Offline
IP Address
N/A
 
I put these in a Household profile.



Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Regular Visitor

Re: Device labeling

I agree RobertW. My list has these wierd names. I don’t want to delete stuff cause I don’t what it is. Thanks n Merry Christmas 🎄
Official Employee

Re: Device labeling

The default name that xFi shows for any unpersonalized device is the Manufacturer + last 4 digits of the MAC Address. To view more device information, you can select the Device and scroll down to Device Details. This page will provide information that is available for xFi to display including the Host Name (for some devices, Apple specifcially, this field may show the device's friendly name), full MAC Address and the network connection type. Hopefully these points of data can help in identifying the devices on your network. 

For directions on how to check MAC Addresses on devices, you can view the in-product FAQs in xFi under Help. We have provided guidance for MAC Address lookup on some commen devices. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 3 replies
  • 327 views
  • 0 kudos
  • 3 in conversation