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Connected devices show as not connected.

Frequent Visitor

Connected devices show as not connected.

Occasionally I try to use my Xfi app to check my network to see if my devices are connected to 5ghz or 2.4ghz. Generally the app shows about half of my 6 devices as DISconnected, even though each device shows that it is connected to WiFi and functioning normally. How do I get all my connected devices to show up as connected.
Official Employee

Re: Connected devices show as not connected.

Hi WillisC, are you using any sort of an extender?

Frequent Visitor

Re: Connected devices show as not connected.

No extenders.  And it doesn't make any difference if I disconnect the device from WiFi and then reconnect.  It shows on the list, but as "unconnected".