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Cisco DPC3941T won't sign in to Xfi. (internet.xfinity.com/ page)

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Cisco DPC3941T won't sign in to Xfi. (internet.xfinity.com/ page)

Cisco DPC3941T won't sign in to Xfi.
I can sign into my wireless gateway Cisco DPC3941T, that displays the standard xfinity gateway web page and function, but
When I try to sign in to internet.xfinity.com/ page. (Wanted to access their cool new nicknaming devices, and monitoring traffic functions) I still get the message "Sorry, We're Having Some Trouble"

I installed the xfinity Wifi app for adroid, and during installation is says "Let;s activate your modem" at which point I stopped.
If I am able to use my modem and amd getting good broadband connection, is't my modem already activated? Would activating it with my wireless app cause changes to the config?
thanks!

Bonus round: Repeated "talks" with Comcast "help" and their "Techs" have not yielded anything of note.

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Re: Cisco DPC3941T won't sign in to Xfi. (internet.xfinity.com/ page)

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