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Cannot rename device in xFi iOS app or via web (Safari)

New Poster

Cannot rename device in xFi iOS app or via web (Safari)

When I try to name or rename a (new or existing) device in the xFi iOS app, or via Safari (I haven't tried other browsers yet), I cannot change the name of the device.  The name field appears to be read-only and I can only copy it.  I can change the icon on the same page but not the name.  Anyone else see this or know of a workaround?  This used to work ok.

Service Expert

Re: Cannot rename device in xFi iOS app or via web (Safari)

No clue.

https://internet.xfinity.com/help/articles/Frequently-Asked-Questions




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