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Can’t pause devices at home through app

New Poster

Can’t pause devices at home through app

having two teens, this app was a huge draw for us to xfinity. After setting bedtimes And trying to pause their devices, we realized it did nothing.  The kids were still able to access WiFi  after hours. Please advise. 

Service Expert

Re: Can’t pause devices at home through app

Would you be willing to try this?

https://forums.xfinity.com/t5/Xfinity-xFi/xFi-Parental-controls-not-working-Bedtime-amp-Pause-not/m-...




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