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Can not unpause a device

New Poster

Can not unpause a device

I've been dealing with this all day. The device will not unpause. I've done everything. Customer service is an absolute nightmare and hasn't helped me.
Official Employee

Re: Can not unpause a device

Rdt1126, if you are still experiencing this issue, can you please send me a Private Message with the device's MAC address. You can find this by selecting the device from xFi and viewing the Device Details. Thanks!