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Bedtime mode and pause not working

New Poster

Bedtime mode and pause not working

Devices show paused but still have full WiFi access. This was a key selling feature for me and it does not work. Trying to manage on iPhone using the app.
Problem Solver

Re: Bedtime mode and pause not working

Same here. Currently have a 1682 and pausing does not work. Even protected browsing is not working.
Official Employee

Re: Bedtime mode and pause not working

Hello Becksja and jweaver0312,

 

We will need to investigate your issue further. Please send me a private message with:

- Your name, full address, phone number associated with your account

- Affected devices' names and MAC addresses

 

Thank you!


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Official Employee
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