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5ghz band was somehow renamed to 2.4 and I cannot change it back

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5ghz band was somehow renamed to 2.4 and I cannot change it back

Wifi connections are slow and can no longer find the 5ghz band connection - I logged into router and see there are now two 2.4 connections, and I cannot rename the 5ghz back to 5.

Service Expert

Re: 5ghz band was somehow renamed to 2.4 and I cannot change it back

Does this help?

https://www.xfinity.com/support/articles/view-change-wifi-password

 

I have assigned a separate name to my 2.4 SSID and a different one for my 5.0 SSID.




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Official Employee

Re: 5ghz band was somehow renamed to 2.4 and I cannot change it back

petes3boys, have you recently installed xFi Pods? If so, these require that your 2.4 and 5 bands are combined under 1 network name in order to effectively broadbast both networks throughout your home. Your Gateway and Pods will then work together to determine the best connection type (2.4/5) for in-home WiFi devices. 


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