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2 wifi bands?

New Poster

2 wifi bands?

I just swapped my modem for a newer one to use the xFi app.  Should I not have 2 wifi network choices (a 2.4 and 5) ?   Only seeing one available

Official Employee

Re: 2 wifi bands?

They are combined


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New Poster

Re: 2 wifi bands?

If you have a device that needs to connect via 2.4 through an app on your phone how do you make this happen?  It currently connects via 5 which is fine for the phone but not the camera app I am trying to use.

Service Expert

Re: 2 wifi bands?


tinaorr48 wrote:

If you have a device that needs to connect via 2.4 through an app on your phone how do you make this happen?  It currently connects via 5 which is fine for the phone but not the camera app I am trying to use.


Does your gateway provide two SSID's, one for 2.4 and another for 5?




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Official Employee

Re: 2 wifi bands?

If you need to split your bands up
https://www.xfinity.com/support/articles/view-change-wifi-password

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