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security questions

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Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎03-11-2012
Posts: 2
Message 1 of 3 (8,972 Views)

security questions

please tell me how to change my security questions

1 ACCEPTED SOLUTIONS
Posted by
Service Expert

Member Since: ‎02-04-2004
Posts: 15,640
Message 2 of 3 (9,108 Views)

Re: security questions

If you mean you want to change your Comcast secret question:

 

Log in to Customer Central  with the account name and password.

 

After Customer Central opens click the Users & Settings tab.

 

Click Change password/secret question which is under Account Settings.

 

Choose a new question, provide the answer, click Save.

 

 

 



 


Comcast employees must be authorized to post in the forum in an official capacity. Employees posting here have their names in red and are designated as employees. Names not in red are customers.

This is done to protect customers and for assurance that they are dealing with a Comcast employee.
Non-Authorized Employees are allowed to post but cannot state they are employees nor can they allude to being employees.

2 REPLIES
Posted by
Service Expert

Member Since: ‎02-04-2004
Posts: 15,640
Message 2 of 3 (9,109 Views)

Re: security questions

If you mean you want to change your Comcast secret question:

 

Log in to Customer Central  with the account name and password.

 

After Customer Central opens click the Users & Settings tab.

 

Click Change password/secret question which is under Account Settings.

 

Choose a new question, provide the answer, click Save.

 

 

 



 


Comcast employees must be authorized to post in the forum in an official capacity. Employees posting here have their names in red and are designated as employees. Names not in red are customers.

This is done to protect customers and for assurance that they are dealing with a Comcast employee.
Non-Authorized Employees are allowed to post but cannot state they are employees nor can they allude to being employees.

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎03-11-2012
Posts: 2
Message 3 of 3 (8,943 Views)

Re: security questions

thanks for your help....problem solved

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