Welcome to Comcast Help & Support Forums
You can contribute an answer or post a question.
Reply
Posted by
Visitor
  • The Community would like to Welcome you!
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.



Member Since: ‎10-31-2012
Posts: 2
Accepted Solution

comcast.com/deviceupgrade

Hello comcast....luv your service but experiencing a little problem. Recently I recieved a letter in the mail stating,

Simply visit www.comcast.com/deviceupgrade follow the instructions and comcast will send you a self-installation kit with your new modem replaced at no extra charge. There seems to be a problem with your site or no such site at all. I am definately interested in getting this upgrade. Please explain, help or just send me the equipment directly.

Thank -You!

Posted by
Bronze Problem Solver



Member Since: ‎06-15-2009
Posts: 2,140

Re: comcast.com/deviceupgrade

Clicking your link takes me to the form. However try this link:

 

http://www.comcast.com/deviceupgrade/?SCRedirect=true

 

Fill in the form and submit...

Posted by
Visitor
  • The Community would like to Welcome you!
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.



Member Since: ‎10-31-2012
Posts: 2

Re: comcast.com/deviceupgrade

THANK YOU VERY MUCH FOR YOUR HELP!!! PROBLEM SOLVED!! YOU'RE THE BEST!!!!

Posted by
Bronze Problem Solver



Member Since: ‎06-15-2009
Posts: 2,140

Re: comcast.com/deviceupgrade

I aim to please...Smiley Wink