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Why isn't Comcast Weather updating?!

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Posted by
Edited on
‎01-24-2012 10:46 AM

Regular Contributor

Member Since: ‎10-14-2011
Posts: 177
Message 1 of 13 (1,651 Views)

Why isn't Comcast Weather updating?!

[ Edited ]

Since this morning, I noticed that Comcast has always shown that it's "16 degrees and fair in East Hartford, CT.", and it always shows a full moon, even though it was still sunny today and warmer than usual!  For hours, it still shows the "16 degrees and fair in East Hartford, CT, with full moon", without any change at all!  The Comcast Weather STILL hasn't updated for HOURS!  Why?!  Woman Sad

1 ACCEPTED SOLUTIONS
Posted by
Problem Solver

Member Since: ‎07-02-2003
Posts: 6,055
Message 7 of 13 (1,616 Views)

Re: Why isn't Comcast Weather updating?!

http://www.weather.com/

 

At least it works!

12 REPLIES
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Posted by
Regular Contributor

Member Since: ‎10-14-2011
Posts: 177
Message 2 of 13 (1,635 Views)

Re: Why isn't Comcast Weather updating?!

Isn't anyone listening?  There has been no weather update for the Comcast website since 2 days ago!  And I have this photo to prove it.

 

Posted by
Customer Expert

Member Since: ‎11-14-2006
Posts: 6,432
Message 3 of 13 (1,630 Views)

Re: Why isn't Comcast Weather updating?!

This is mostly a customer-to-customer help forum. If you want something like that changed, contact Comcast. There is a Submit Feedback at the bottom of that page (lower right).

 

Have you clicked on the East Hartford, CT link to see where that goes? Perhaps the weather station is down. There is a change location on the station page. When I put in 06108, I get the current info for East Hartford - 44F.

 

Could it be that you need to clear your browser's cache?

Posted by
Regular Contributor

Member Since: ‎10-14-2011
Posts: 177
Message 4 of 13 (1,627 Views)

Re: Why isn't Comcast Weather updating?!

I see that the weather station thing is now fixed.  It now shows "49 degrees in East Hartford, CT" with an icon of the sun in the clouds.  Thanks!  Woman Happy

Posted by
Customer Expert

Member Since: ‎11-14-2006
Posts: 6,432
Message 5 of 13 (1,609 Views)

Re: Why isn't Comcast Weather updating?!

Even better if there really is sunshine outside. 

Posted by
Regular Contributor

Member Since: ‎10-14-2011
Posts: 177
Message 6 of 13 (1,603 Views)

Re: Why isn't Comcast Weather updating?!

New problem: Even though the weather picture has changed, there has been no Comcast Weather Update, and it STILL shows "34 degrees and fair in East Hartford, CT, with a full moon", even though it had just turned sunny and cloudy and the weather is warmer again!  Why isn't the weather updating again since last night?!  Smiley Sad

 

Posted by
Problem Solver

Member Since: ‎07-02-2003
Posts: 6,055
Message 7 of 13 (1,617 Views)

Re: Why isn't Comcast Weather updating?!

http://www.weather.com/

 

At least it works!

Posted by
Customer Expert

Member Since: ‎11-14-2006
Posts: 6,432
Message 8 of 13 (1,574 Views)

Re: Why isn't Comcast Weather updating?!

I prefer my local university meteorologists, but I also use Weather Underground:

http://www.wunderground.com/

Posted by
Visitor
Member Since: ‎11-30-2010
Posts: 8
Message 9 of 13 (1,533 Views)

Re: Why isn't Comcast Weather updating?!

My local weather is not displaying, how do I fix this?

Posted by
Regular Contributor

Member Since: ‎10-14-2011
Posts: 177
Message 10 of 13 (1,480 Views)

Re: Why isn't Comcast Weather updating?!

There it is again!  That Comcast weather hasn't updated for HOURS!  It STILL always shows "37 degrees in East Hartford, CT, and sunny", even though it's still cold at night!  When will the weather updater be fixed?!  Smiley Sad

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎03-07-2012
Posts: 2
Message 11 of 13 (1,377 Views)

Re: Why isn't Comcast Weather updating?!

My weather isn't showing on my homepage anymore since I tried to update it.  How do I get it back?

Posted by
Official Employee

Member Since: ‎08-11-2011
Posts: 6,907
Message 12 of 13 (1,375 Views)

Re: Why isn't Comcast Weather updating?!


2869 wrote:

My weather isn't showing on my homepage anymore since I tried to update it.  How do I get it back?


Try deleting your cookies and cache and then try re-entering your zip code again.

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎03-07-2012
Posts: 2
Message 13 of 13 (1,364 Views)

Re: Why isn't Comcast Weather updating?!

Thanks Joe I got it back!!!

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