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Posted by
New Visitor
  • Happy Valentine's Day 2015!
Member Since: ‎11-27-2012
Posts: 1

Weather

What the muck happened to the weather on my homepage?

Posted by
Gold Problem Solver
Member Since: ‎12-03-2007
Posts: 9,232

Re: Regarding Unexplained Homepage Changes-"I Give Up"

Following these instructions changes the name displayed in My Account, but has no effect on what is displayed on the home page (my email userid).

Posted by
Bronze Problem Solver
Member Since: ‎03-15-2004
Posts: 1,713

Re: Regarding Unexplained Homepage Changes-"I Give Up"

ComcastEric,

Wanted to let you know that the weather is missing from my homepage also here in Michigan.

Posted by
Official Employee
Member Since: ‎08-11-2011
Posts: 6,907

Re: Regarding Unexplained Homepage Changes-"I Give Up"


BruceW wrote:

Following these instructions changes the name displayed in My Account, but has no effect on what is displayed on the home page (my email userid).


Thank you for alerting us about this issue. Our team is working on it now and I will update this thread when it is resolved.

Sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

Posted by
Service Expert
Member Since: ‎02-04-2004
Posts: 15,119

Re: Weather

[ Edited ]

Kraznick wrote:

What the muck happened to the weather on my homepage?



What about the weather not being on the homepage? While I rarely look at the homepage the few times I have last week and this week weather was not there for a couple of days, then it was back for 2 or 3 days, now it is gone again.

 

Personally, I get my weather from Weather Scan on the tv or just look outside. Sometimes I go outside to see if it is hot, cold, or just right.

 

 

 

 



 


Comcast employees must be authorized to post in the forum in an official capacity. Employees posting here have their names in red and are designated as employees. Names not in red are customers.

This is done to protect customers and for assurance that they are dealing with a Comcast employee.
Non-Authorized Employees are allowed to post but cannot state they are employees nor can they allude to being employees.

Posted by
Email Expert
Member Since: ‎05-21-2006
Posts: 29,159

Re: Weather

Strange... I go to the  homepage many times a day and always see the weather.  

 

CC



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Posted by
Service Expert
Member Since: ‎02-04-2004
Posts: 15,119

Re: Weather

[ Edited ]
It's missing on all my Comcast accounts. It does not show up in SeaMonkey and IE.

missing weather.PNG   



 


Comcast employees must be authorized to post in the forum in an official capacity. Employees posting here have their names in red and are designated as employees. Names not in red are customers.

This is done to protect customers and for assurance that they are dealing with a Comcast employee.
Non-Authorized Employees are allowed to post but cannot state they are employees nor can they allude to being employees.

Posted by
Email Expert
Member Since: ‎05-21-2006
Posts: 29,159

Re: Weather

I have it in both Firefox Version 17.0 and Internet Explorer Ver. 9.0

 

Carole

 

Clear your cache maybe?



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Posted by
Service Expert
Member Since: ‎02-04-2004
Posts: 15,119

Re: Weather

This is odd. I decided I would clear the cache. Before I did that I looked at the homepage in IE and SeaMonkey. Neither of them had the weather.

 

After clearing IE cache the weather is there.

 

It's also there in SeaMonkey and I did NOT clear that cache.



 


Comcast employees must be authorized to post in the forum in an official capacity. Employees posting here have their names in red and are designated as employees. Names not in red are customers.

This is done to protect customers and for assurance that they are dealing with a Comcast employee.
Non-Authorized Employees are allowed to post but cannot state they are employees nor can they allude to being employees.

Highlighted
Posted by
Bronze Problem Solver
Member Since: ‎03-15-2004
Posts: 1,713

Re: Weather

Mine came back but for how long ?

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