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Posted by
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Member Since: ‎07-30-2007
Posts: 16

WHY ARE THERE XFINITY PROMOTIONS ON HEADER PAGE????????

WHY MUST I NAVIGATE YOUR HEADER PAGE TO FIND MY EMAIL HIDDEN AT THE BOTTOM OF THE PAGE?  I AM PAYING FOR YOUR SERVICE AND RESENT PAYING FOR YOU TO ADVERTISE YOUR PRODUCTS ON YOUR WEBSITE USING THE HEADER PAGE.  YOU CHANGED THIS WEB SITE LOGIN WITHOUT NOTIFYING YOUR CUSTOMERS AND I AM TOTALLY AGGRAVATED WITH YOUR SNEAKY AND UINDERHANDED WAYS OF SELLING YOUR PRODUCTS. GET YOUR ACT TOGETHER AND GIVE US WHAT YOU PROMISE - A FASTER INTERNET SERVICE, EASIER ACCESS, ETC.

JANET VAGLICA

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Posted by
Email Expert
Member Since: ‎05-21-2006
Posts: 29,241

Re: WHY ARE THERE XFINITY PROMOTIONS ON HEADER PAGE????????

What do you mean please, by the "header page"?



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Posted by
Official Employee
Member Since: ‎06-29-2011
Posts: 573

Re: WHY ARE THERE XFINITY PROMOTIONS ON HEADER PAGE????????

janvag, it sounds like you might be using this site or the Comcast.com home page to access your email.  If you click "Connect" at the top, that will take you there.  You can also use the Xfinity.com home page, which has a direct link to email as well as an email preview.

 

Eric