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Posted by
New Visitor
Member Since: ‎11-22-2012
Posts: 1

Error code 504

All videos are getting an error code 564.  It suggests reloading Adobe.  I try and still no luck.

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Posted by
Official Employee
Member Since: ‎08-11-2011
Posts: 6,907

Re: Error code 504


nh1968 wrote:

All videos are getting an error code 564.  It suggests reloading Adobe.  I try and still no luck.


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you. Please send the URLs of the videos that you are trying to watch.

 

Also, what error code are you getting? 504 or 564?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe