I have never been able to watch anything with the XFinity TV app. It either sits on a blank screen or with something like HBO, it shows the initial HBO splash screen with sound and then goes to the black screen. I have tried this off and on for several months. I have uninstalled and re-installed it several times. I've tried to use different channels in the lineup, not sure what else to do. It would be nice if this worked for me
Any help appreciated (yes, I've reinstalled it recently... did it ten minutes ago).
I watch shows con comcast.net all the time, probably almost every night. I'm pretty sure my zip code is right since I've tried a few others to troubleshoot. I do however, most likely don't have a cable box that is supported because I've looked into it for controlling the DVR. For now, I'm just trying to watch shows listed, not anything really with the cable box (DVR).
There are some shows that start off with their logo since as HBO and it's like the start of any HBO movie with sound, but then when the splash screen goes away, I just get a blank screen with no sound or movie controls (IE: stop, play, pause, etc).