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Xfinity tv iPad app

Posted by
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Member Since: ‎10-28-2008
Posts: 2
Message 1 of 4 (783 Views)

Xfinity tv iPad app

Received an email about special holiday movies and tv shows, but xfinity tells me I don't have app installed but I do have the latest app. What's up?
3 REPLIES
Posted by
Silver Problem Solver

Member Since: ‎06-17-2008
Posts: 13,999
Message 2 of 4 (767 Views)

Re: Xfinity tv iPad app

uninstall the app and reinstall it, delete cookies and clear cache.  remember you can only watch ondemand type shows and for premium content you have to be a subscriber.

Posted by
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Member Since: ‎10-28-2008
Posts: 2
Message 3 of 4 (760 Views)

Re: Xfinity tv iPad app

Did all that still get safari page saying I need app
Posted by
Official Employee

Member Since: ‎08-11-2011
Posts: 6,909
Message 4 of 4 (747 Views)

Re: Xfinity tv iPad app


Glennlemke wrote:
Did all that still get safari page saying I need app

You shouldn't have to go through the Safari page at all to download and use the app unless you are checking your upcoming recordings through your iPad.

 

Try downloading the Xfinity TV App from the iTunes store

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe