Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,494,693

members

80

online now

1,701,964

discussions

XFINITY app for Windows Phone?

Posted by
Frequent Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.

Member Since: ‎02-15-2013
Posts: 6
Message 1 of 33 (4,627 Views)

XFINITY app for Windows Phone?

Hello

 

I was wondering why we don't have the Xfinity app for Windows mobile OS?

Will there be an app any time soon?

32 REPLIES
Posted by
Official Employee

Member Since: ‎08-11-2011
Posts: 6,908
Message 2 of 33 (4,596 Views)

Re: XFINITY app for Windows Phone?


Amer28 wrote:

Hello

 

I was wondering why we don't have the Xfinity app for Windows mobile OS?

Will there be an app any time soon?


We are evaluating our options for our mobile apps on all platforms. This is a constant research effort based on market conditions, customer responses, and technology changes.

 

Once we have more information to share, I will pass it along.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.

Member Since: ‎03-09-2009
Posts: 1
Message 3 of 33 (4,525 Views)

Re: XFINITY app for Windows Phone?

I want to also request a Windows 8 Phone App for Xfinity.  Windows 8 is awesome - just got my HTC phone and love it.  This is going to be very popular over time.  Now we just need Comcast to build the app!!!!!

Posted by
Frequent Visitor

Member Since: ‎02-23-2012
Posts: 13
Message 4 of 33 (4,041 Views)

Re: XFINITY app for Windows Phone?

We have just released an Xfinity TV Remote application for Windows Phone 8.

 

This app allows you to control your cable box remotely. It does not do video playback on the device.

 

http://www.windowsphone.com/en-us/store/app/xfinity-tv-remote/eff4523d-44b9-4cd1-8de1-d6650e6768f1

 

Let us know what you think!

Posted by
Frequent Visitor

Member Since: ‎07-14-2013
Posts: 12
Message 5 of 33 (3,991 Views)

Stopped Working!!!

WP8 app was working great until late last night when it hit a wall and stopped displaying tv listings - other functionality works but no listings - what happened?
Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎03-01-2008
Posts: 2
Message 6 of 33 (3,968 Views)

Re: Stopped Working!!!

Was excited to finally get an app for Windows Phone 8 and it worked great for a few days. Now the TV listings have been broken for a few weeks now.
Posted by
Regular Contributor

Member Since: ‎02-01-2013
Posts: 92
Message 7 of 33 (3,953 Views)

Re: Stopped Working!!!

I am sorry other people are experiencing the problem with the Windows8 phone app.I have same problem the last 2 days no tv listings tried turning the phone off and reboot but, no luck.Hopefully this is a glitch that will be fixed.The app like others said did work fine till now I, did rate it on the app site and mentioned this problem .Gave the app a 3 star with possibly would go as high as a 4-5 if they add being able to view tv and most important to me that we could cancel a recorded program from the app.

Posted by
Regular Contributor

Member Since: ‎02-01-2013
Posts: 92
Message 8 of 33 (3,952 Views)

Re: Stopped Working!!!

Follow up what I meant is being able to delete a recorded show since with anyroom service I have I can,t from the satellite boxes .Only able to do on line or wghen at dvr tv .

Posted by
Frequent Visitor

Member Since: ‎02-23-2012
Posts: 13
Message 9 of 33 (3,947 Views)

Re: Stopped Working!!!

Sorry folks are having a tough time with this. We are actively working on a follow-up release which should address the problems you have been reporting, as well as others we have seen in the Windows Phone Store reviews. We do closely monitor the reviews to see what issues people are having with the app.

 

As one of the engineers on this product, I do take your concerns seriously. I use the app myself at home, so believe me when I tell you I want it to work well too! 

 

I also personally ran into the problem where TV Listings would not display anymore. I was able to overcome it by uninstalling and reinstalling the app. This is clearly not ideal, but I believe this workaround will let those of you experiencing this issue move forward.

 

I noticed that people were also having a hard time with deleting and canceling recordings. To delete a completed recording, you can "long press" on the recording, and that will bring up a menu that lets you delete it. On the scheduled recordings screen, you can also long press to bring up a menu that lets you cancel the scheduled recording.

 

Thank you all for your patience.

Posted by
Frequent Visitor

Member Since: ‎07-14-2013
Posts: 12
Message 10 of 33 (3,944 Views)

Re: Stopped Working!!!

Uninstall and reinstall did bring back TV listings - workaround at least to get back what's become addictive functionality - thanks
Posted by
Regular Contributor

Member Since: ‎02-01-2013
Posts: 92
Message 11 of 33 (3,921 Views)

Re: Stopped Working!!!

Thanks for the quick answer I just read it on my phone.
Posted by
Edited on
‎07-26-2013 04:03 PM

Regular Contributor

Member Since: ‎06-23-2012
Posts: 90
Message 12 of 33 (3,863 Views)

Re: Stopped Working!!!

[ Edited ]

Uninstalling and re installing the app (a few times, including temporary files erase on Windows phone 8 + reboot) hasn't fixed the issue of not showing tv listings.

 

I do hope they push out an update soon! 

Posted by
Regular Contributor

Member Since: ‎02-01-2013
Posts: 92
Message 13 of 33 (3,835 Views)

Re: XFINITY app for Windows Phone?

I just got X1 set up on the 24th had anyroom service already only had to switch my 3 boxes to X1 boxes.When I checked my app after swtich out it still showed  my old boxes no big deal figured would take a day.The next day I uninstalled the app and reinstalled and everything was good even set a recording to dvr from phone and it did record while out.

 Now today checking the app and it no longer shows my dvr only the 2 client boxes did do a uninstall and reinstall but, no luck still the same.Hope this is a temporary thing or if anyone has a suggestion.Originally happy abuot getting the app to work for setting recordings when not at home.

Posted by
Regular Contributor

Member Since: ‎02-01-2013
Posts: 92
Message 14 of 33 (3,820 Views)

Re: XFINITY app for Windows Phone?

Update tonight was able to reinstall app and all boxes show and just set a recording from my windows 8 phone.I had a problem with my dvr manager to and that as mentioned on the X1dvr forum all is up a running now.Since my account has finnally deleted the old boxes from the 24th upgrade to X1 platform.

Posted by
Frequent Visitor

Member Since: ‎07-14-2013
Posts: 12
Message 15 of 33 (3,788 Views)

Listings stopped working again

The listings stopped working again after midnight Aug 1 - luckily an uninstall/reinstall restored functionality - but what gives???
Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.

Member Since: ‎08-11-2013
Posts: 3
Message 16 of 33 (3,569 Views)

Re: XFINITY app for Windows Phone?

I have a Nokia Lumia 521 with the Amber update installed.  When I run the "XFINITY TV Remote" app I can log in and I can make it display the DVR name on my tv. Everything else crashes. Tap "TV Listings"...crash. Tap DVR...crash. When I tap anything it immediately exits the app. I have uninstalled and reinstalled with the same results.

 

Posted by
Frequent Visitor

Member Since: ‎08-20-2013
Posts: 8
Message 17 of 33 (3,441 Views)

Re: Stopped Working!!!

Tried the uninstall-install workaround.  Still no worky.  Smiley Sad

Posted by
Frequent Visitor

Member Since: ‎02-23-2012
Posts: 13
Message 18 of 33 (3,275 Views)

Re: Stopped Working!!!

We have released update 1.2.1 for the XFINITY TV Remote for Windows Phone.

 

It addresses the defect related to TV Listings not showing, as well as some other minor bug fixes.

This update also adds the ability to manually select a channel lineup, which can be useful when you are traveling.

 

Thank you all for your patience while we worked to resolve the defects.

 

http://www.windowsphone.com/en-us/store/app/xfinity-tv-remote/eff4523d-44b9-4cd1-8de1-d6650e6768f1?s...

 

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎11-09-2013
Posts: 1
Message 19 of 33 (2,500 Views)

Re: XFINITY app for Windows Phone?

Hello Comcast,

Will you please roll out a xfinity tv app SOON!! if not I might have to switch over to At&t universe. I enjoyed getting as much bang for my buck as possible, so please make it happy.
Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎05-04-2014
Posts: 3
Message 20 of 33 (2,452 Views)

Re: XFINITY app for Windows Phone?

Any progress on an xfinity home for windows phone and windows 8?
Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎05-24-2013
Posts: 1
Message 21 of 33 (2,359 Views)

Re: Stopped Working!!!

Make the Xfinity tv go app for Windows Phones ASAP.  you are going to lose a very large coustomer base as more and more coustomers are using windows 8 phones.  There has been talk of this for the past 2 years.  seeing more inaction is discouraging to all of us. may cancel my service in the next few months if something does not happen.

Posted by
Regular Visitor
  • You have posted 5 replies to the community. Thank you for keeping the conversations going!
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎07-27-2003
Posts: 5
Message 22 of 33 (2,320 Views)

Re: Stopped Working!!!

Just make the app work.

 

"Feature only available when using your Comcast preferred line up." Go to settings, "recommended lineup" DAC: Not Available

Posted by
Frequent Visitor

Member Since: ‎07-14-2013
Posts: 12
Message 23 of 33 (2,316 Views)

Re: Stopped Working!!!

Go to settings, clear app data, log out, close app, open app, log in - SB working again - it's some periodic bug
Posted by
Regular Visitor
  • You have posted 5 replies to the community. Thank you for keeping the conversations going!
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎07-27-2003
Posts: 5
Message 24 of 33 (2,308 Views)

Re: Stopped Working!!!

I'm running a WP8  Lumia 928, and had tried that previously... the app is just "broken." Something simple like entering in your email address, password, and the selection buttons (check mark) only show up as "greyed out" are inactive and you have to use the "return" key to enter. The Recommended DAC line up is greyed out.

Posted by
Frequent Visitor

Member Since: ‎07-14-2013
Posts: 12
Message 25 of 33 (2,301 Views)

Re: Stopped Working!!!

No idea then - except for the occasional logout/login to clear the local data glitch, it's been working flawlessly for me on my WP8 Lumia
Posted by
Contributor

Member Since: ‎07-30-2006
Posts: 22
Message 26 of 33 (2,090 Views)

Re: XFINITY app for Windows Phone?

Home security app for Windows phone??????   Please!!!!!

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.

Member Since: ‎08-11-2014
Posts: 3
Message 27 of 33 (1,994 Views)

Re: XFINITY app for Windows Phone?

I'll second the request for a Windows Phone 8.x app for the mobile tv! I'm a new customer and the remote app is nice but I'd love to be able to stream content while I'm on the bike at the gym or riding in a car as a passenger.

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.

Member Since: ‎02-23-2014
Posts: 4
Message 28 of 33 (1,862 Views)

Re: XFINITY app for Windows Phone?

We really need the rest of the suite of apps for the fastest growing mobile platform.  Mobile TV and xfinity Home.

Posted by
Frequent Visitor

Member Since: ‎07-14-2013
Posts: 12
Message 29 of 33 (1,858 Views)

Re: XFINITY app for Windows Phone?

 

Don't think we can count on much support from Comcast - seems like they hired some Java/Android dweebs and they don't know how to build apps for windows phone - so much for supporting the millions of customers using it!!😠

Posted by
Frequent Visitor

Member Since: ‎06-28-2010
Posts: 11
Message 30 of 33 (1,807 Views)

Re: Stopped Working!!!

ComcastDavid,

 

It has been a year without an update. I am new to X1 and the Remote app is not listing TV shows and shuts down once in a while. Is there an update coming anytime soon? Also, it would be great to see the other apps come to the Windows Phone platform.

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎09-25-2014
Posts: 1
Message 31 of 33 (1,789 Views)

Re: XFINITY app for Windows Phone?

Please make an tv app to go.. My son wants to watch his movies I the car and I can't believe you don't already have one.... Please make it soon....
Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.

Member Since: ‎05-25-2015
Posts: 3
Message 32 of 33 (603 Views)

Re: XFINITY app for Windows Phone?

Hello all,

Please sign my petition to demand windows phone apps! Demand action!!

https://www.ipetitions.com/petition/xfinity-apps-for-windows-devices
Posted by
Service Expert

Member Since: ‎08-02-2013
Posts: 9,826
Message 33 of 33 (595 Views)

Re: XFINITY app for Windows Phone?


mrextreme316 wrote:
Hello all,

Please sign my petition to demand windows phone apps! Demand action!!

https://www.ipetitions.com/petition/xfinity-apps-for-windows-devices

FWIW, Comcast will not react to any petition being done.

I did hear from a Comcast OE that Microsoft APPS are being developed, but I was not informed as to what devices or tyoes of apps that this is being done for.

 

-=Ray=-



The Support Forums are "public" forums and you should not post identifiable information (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers,the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing.  Please ensure your post is in the correct Forum to begin with.  Please do not send me Private Messages for personal help but instead use the Forums to allow everyone to read and offer comments to assist you.  Comcast employees are identified with RED lettered User Names.




Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Was your question answered? Mark it as an accepted solution!solution Icon
Did this post help? Why not give it a kudo!!!Kudos Icon
Community Icon
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
Community Icon
I am an XFINITY Forum Expert and I am here to help. Expert Program