Getting this message on all content "Sorry, we've experienced some difficulty playing your video". I'm using an IPad1. I've unistalled and reinstalled the TV Player about 10 times, but still no luck. Help?
try clearing cache clearing cookies then sign out of the app, now restart your ipad, now log back into the ipad and then try again. If that does not work, download the xfinity remote app and try it on there.
I'm getting the same message, and nothing seems to work. other sources I've found suggested things like changing the DNS, using a different wifi, etc., and I've gotten nowhere. this just started happening yesterday, I watched a lot before then without any issue. I'm wondering if it's the app?
I too am experiencing this. I am currently using in iPod touch fifth-generation and every time that I tried to play video, even if it is downloaded, I get the same message. I have tried to reboot my device, restart my device, delete history, reinstall the app, disconnect my device from my account, and download the videos and tried to watch them. None of these methods have worked, for every time that I tried to play any videos, it says the same thing over and over again. I'm seriously stumped, and I don't know what to do.
jailbreak means you have hacked your ipad and you do certain things that arent exactly approved by apple. On the cydia market, there is an app called xCon that will patch most apps so they cant see that youre jailbroken, however that wont work with timewarner, or comcast.
How long ago did you try doing that? I just tried (for maybe the 10th time) and that's still not working. unjailbreaking didnt fix the problem either. I just wish an admin would come along and say the bug is fixed...
posted on another thread as well but that one didn't make reference to being jailbroken. i'm jailbroken too but from what i'm reading that's likely not the issue. i'm using an ipad mini, anyone thing that makes a difference?
Having same problem on laptop. Every couple of minutes get the error "Sorry, we've experienced some difficulty playing your video...", refresh and have to watch three ads, and it runs for a few more minutes and then repeats. I think this started after upgrading to firefox v35.0.1 on a mac.