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xfinitywifi hotspot

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xfinitywifi hotspot

My account shows that my xfinitywifi hotspot is enabled so that I can use the wifi on my phone when I am away from home, but when I try to login it tells me that I do not have that option in my package. I am not understanding why it shows it in my account online but I can not use it the feature.

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Re: xfinitywifi hotspot


naenaesmom wrote:

My account shows that my xfinitywifi hotspot is enabled so that I can use the wifi on my phone when I am away from home, but when I try to login it tells me that I do not have that option in my package. I am not understanding why it shows it in my account online but I can not use it the feature.


did you install and log in to your Xfinity Wifi Hotspot app? you may have an old version still installed. reinstalling that app and logging in will allow the download of secure connection (not 'fake' Xfinity hotspots). the android and iPhone version of the app both will verify that the xfinitywifi SSID is valid/authentic and then log you in with the stored credentials.




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