Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,840,888

members

559

online

35,932

topics

Top

redeeming coupons from Xfinity

New Poster

redeeming coupons from Xfinity

My Xfinity rep who assisted me with bundling our services emailed me five coupons worth $5.99 each to use toward movie rentals, all five of which are valid thru Sep 16. When tried to activate them, my account shows a zero balance. Please advise how to activate these coupons so that the combined balances are applied to my account.

Tags (1)
New Poster

Re: redeeming coupons from Xfinity

You must visit that website on a device that doesn't have the xfinity app. So either uninstall the app and try the website on an internet web browser, or try from a non mobile device, or even a different module device that does not have the app, so you can access it through a full web page and it doesn't redirect you to the app site.
Tags (1)
Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 1 reply
  • 479 views
  • 0 kudos
  • 2 in conversation