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error message when changing my ssid and passowrd via myaccount app

Posted by
Visitor
  • Congrats on Posting your first topic!

Member Since: ‎02-04-2017
Posts: 1
Message 1 of 2 (329 Views)

error message when changing my ssid and passowrd via myaccount app

i have tried it several times and I am still getting an error

 

 

We are having trouble connecting, please check your wireless gatewayis powered

 

gateway is on, I have been using for a long time

1 REPLY
Posted by
Service Expert

Member Since: ‎08-02-2013
Posts: 12,582
Message 2 of 2 (322 Views)

Re: error message when changing my ssid and passowrd via myaccount app


user2017 wrote:

i have tried it several times and I am still getting an error

 

 

We are having trouble connecting, please check your wireless gatewayis powered

 

gateway is on, I have been using for a long time



user2017 wrote:

i have tried it several times and I am still getting an error

 

 

We are having trouble connecting, please check your wireless gatewayis powered

 

gateway is on, I have been using for a long time


This should be done within your home connected directly to your device.




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