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Unable to sign in to "My Account"

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Posted by
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Member Since: ‎08-28-2007
Posts: 2
Message 1 of 5 (1,055 Views)

Unable to sign in to "My Account"

Am able to sign in to Comcast & read mail etc. Unable to sign in to "my account page. Have spent much time in chat & on phone to no reliable resolve. Worked temporarily.  I did move over a year ago.

 

4 REPLIES
Posted by
Service Expert

Member Since: ‎08-02-2013
Posts: 12,583
Message 2 of 5 (1,035 Views)

Re: Unable to sign in to "My Account"

 

gwekl,

 

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.




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Posted by
Administrator

Member Since: ‎04-01-2015
Posts: 5,244
Message 3 of 5 (1,005 Views)

Re: Unable to sign in to "My Account"

Hi gwekl, apologies for your experiences with trying to log into your account. I will send you a private message to further assist.

 

Thank you




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Posted by
Regular Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎08-28-2007
Posts: 2
Message 4 of 5 (988 Views)

Re: Unable to sign in to "My Account"

Noticed it working again today. Thank you. Not certain what corrected it or why there was such lengthy chats.phone calls and service calls. Am happy it works presently though. Thanks again.

Posted by
Administrator

Member Since: ‎04-01-2015
Posts: 5,244
Message 5 of 5 (956 Views)

Re: Unable to sign in to "My Account"

Hi gwekl, thank you for the update and glad everything is working for you.  If you have any questions or concerns in the future please let me know.

 

Thank you




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