Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,786,524

members

8

online now

1,937,099

discussions

Top

TV reception / picture pixalization

New Poster

TV reception / picture pixalization

I have sporadic pixal display.  It seems  that  to happen more on the "Western Channel"  being broadcast by xfinity rather than live programing such as local news, etc.  is this normally true.

 

Service Expert

Re: TV reception / picture pixalization


whitey1bite wrote:

I have sporadic pixal display.  It seems  that  to happen more on the "Western Channel"  being broadcast by xfinity rather than live programing such as local news, etc.  is this normally true.


is this the legacy cable service or the X1 service?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Official Employee

Re: TV reception / picture pixalization

Hi whitey1bite, I am showing you called in after submitting this post, were they able to help get this corrected for you?

 

Thank you




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Discussion stats
  • 2 replies
  • 89 views
  • 0 kudos
  • 3 in conversation