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My Account App keeps rediecting me to web page

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Member Since: ‎02-08-2017
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My Account App keeps rediecting me to web page

I have the My Acct app on an Android phone. It says sign in, when I tap sign in, it redirects me to the Xfinty web page where I am already signed in. Signed in and out of web page, deleted and reinstalled app, still the same. Just trying to remotely reset wifi, why can't Comcast just allow it through tv?