Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,747,942

members

41

online now

1,906,509

discussions

Back to Top

Internet TV appears in services but I didn't sign up for it

New Poster

Internet TV appears in services but I didn't sign up for it

I just received a confirmation email for my new account. I only signed up for internet. I see in the email that I've been signed up for Xfinity TV, which I didn't request. How can I make sure that item isn't included nor provided?
Service Expert

Re: Internet TV appears in services but I didn't sign up for it


WM2k wrote:
I just received a confirmation email for my new account. I only signed up for internet. I see in the email that I've been signed up for Xfinity TV, which I didn't request. How can I make sure that item isn't included nor provided?

call 800-comcast and select billing.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Discussion stats
  • 1 reply
  • 792 views
  • 0 kudos
  • 2 in conversation