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How can I reach Comcast Customer Service via a phone number other than (800) 934-6489.

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My cell phone seems to be blocked only to that 800 number.  I get a fuzzy sound when I call 800-934-6489 and then a message that "the circuits are busy".  I am able to reach all other numbers, including 800 numbers with my cell. 

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Posted by
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DoulaBoston wrote:

My cell phone seems to be blocked only to that 800 number.  I get a fuzzy sound when I call 800-934-6489 and then a message that "the circuits are busy".  I am able to reach all other numbers, including 800 numbers with my cell. 


call 800-Comcast 




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Posted by
Official Employee

Message 3 of 4
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DoulaBoston wrote:

My cell phone seems to be blocked only to that 800 number.  I get a fuzzy sound when I call 800-934-6489 and then a message that "the circuits are busy".  I am able to reach all other numbers, including 800 numbers with my cell. 


You can also schedule a callback from this web address:

https://www.xfinity.com/support/schedule-callback/#contact

 

-ComcastDan




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Posted by
Official Employee

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Hi @DoulaBoston. If you still need customer service support, I can help with that. Please send me a private message with your question/concern and include your full name, service address, and account number so I can assist you. 




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