Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,872,710

members

1,680

online

28,829

topics

Top

Does Comcast accept electronic payments from bank?

New Poster

Does Comcast accept electronic payments from bank?

It takes an unusually long time for online check to be posted to Comcast.  Isn't electronic check accepted?

Problem Solver

Re: Does Comcast accept electronic payments from bank?

I'm not sure what you mean by "electronic check" as opposed to "online check".  Comcast allows you to pay by direct debit from your checking or savings account. 



<<<< "Sometimes the best way to learn something is by doing it wrong and looking at what you did." - Neil Gaiman >>>>
New Poster

Re: Does Comcast accept electronic payments from bank?

Thank you for responding.  My "online" used to clear fairly quickly.  Lately, they have taken a while to clear.  The bank's explanation is that Comcast must only accept paper checks, which they issue.  I am surprised if they operate that way.  I had a situation where Comcast was debiting that checking account for someone else's account....had to close it.  So, am trying to stay on top of things.  I called and the billing dept. didn't have an answer for me.  You know how frustrating phoning them is, so I hoped for answer this way.  Thank you for your time.

Official Employee

Re: Does Comcast accept electronic payments from bank?

 

lcavico, i can check if your payment has posted. Please send me a private message with your full name, address, and phone number tied to your residential services for help. Just click my name and then click private message me.


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 3 replies
  • 133 views
  • 0 kudos
  • 3 in conversation