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Bill payment

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Message 1 of 2
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Why can I not pay my bill on TV like have for years past

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Posted by
Official Employee

Message 2 of 2
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Solution

Hi, transformer41 - Are you getting an error message when you try to pay your bill via the cable box? You can do it by accessing the Settings menu (press XFINITY button on your remote and choose a little gear icon)  => My Account => Balance Due => Pay Now. Please let me know if you get any issues. 




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1 REPLY
Posted by
Official Employee

Message 2 of 2
217 Views
Solution

Hi, transformer41 - Are you getting an error message when you try to pay your bill via the cable box? You can do it by accessing the Settings menu (press XFINITY button on your remote and choose a little gear icon)  => My Account => Balance Due => Pay Now. Please let me know if you get any issues. 




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon