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iphone 8 plus out of stock

Posted by
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Message 1 of 18
423 Views

iphone 8 plus gold/silver color 64gb is out of stock almost a week

 

i wonder if xfinity mobile is ordering more for people like me waiting to purchase

 

i dont like black color at all it just looks like cheap plastic that will show lotta finger prints on it once you grab it...

 

im kinda upset how apple dont give option for storage 64gb and 256 only where is 128...!

17 REPLIES
Posted by
Official Employee

Message 2 of 18
355 Views

 

ipipman, the iPhone 8 series is a series of new devices that Apple will replenish. 




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Posted by
Frequent Visitor

Message 3 of 18
339 Views

dont forget to check local xfinity mobile stores if they are available to you.

Posted by
Official Employee

Message 4 of 18
292 Views
Posted by
Frequent Visitor

Message 5 of 18
290 Views
Why did you delete my post? It wasn’t a multiple post. It’s as if want the public to see it?
Posted by
Official Employee

Message 6 of 18
286 Views

 

Dfp328, It violates our community guidelines for multiple posting. Please check out:

 

 http://forums.xfinity.com/t5/Forum-Community/Forums-Policy-and-Guidelines/td-p/2618379

 

I have already replied to your separate thread for assistance. 

 

 




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Posted by
Frequent Visitor

Message 7 of 18
283 Views
Could you please kindly tell me exactly what I multiple posted? Or actually provide me with assistance for that matter on my actual post you decided to delete?
Posted by
Official Employee

Message 8 of 18
279 Views

Yes, I am here to help. I've replied to your original thread and I see your response. We will continue there. 

 

KenF




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Posted by
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Message 9 of 18
227 Views

KenF,

 

Will the Iphone 8 Plus ship before the backorder date of 10/20/17? 

 

Thanks 

Posted by
Official Employee

Message 10 of 18
226 Views

 

jjvg1429, not sure. If it's out of stock, we will reach out to the manufacturer for a replenish. I don't have an ETA unfortunately.

 

KenF




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Posted by
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Message 11 of 18
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Posted by
Frequent Visitor

Message 12 of 18
198 Views
Ken, why not? Isn’t there anyone at Comcast that knows if the warehouse has them in stock or not? Especially for customers like me who already got charged and going on 20 days still waiting. What I don’t get is why isn’t there anyone who works at Comcast that is in the know about this or atleast able to give a status update. I would be a lot better if there was just honest transparency with customers on this, that’s all I’m saying. The only thing now that anyone knows is the magic Comcast fairy in the cloud waving a wand posting online xfintiy website that says out of stock estimated ship date 10/20. Aren’t you guys able to reach out to the people in the warehouse or would only a supervisor have that authority?
Posted by
Frequent Visitor

Message 13 of 18
184 Views
Ok will someone at Comcast please tell the warehouse my phone is now appearing on their website as in stock 10-23-17. I really need my phones shipped before they go out of stock again for 20 more days or something else happens with my order.
2BB64D35-B414-47A2-BD91-8D618B3DE846.png
Posted by
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Message 14 of 18
175 Views

Wow that is Great.. I wish may IPhone was available...

Posted by
Frequent Visitor

Message 15 of 18
172 Views
Well I still don’t know where I stand in the que of back orders of thousands. So it’s still a mystery when my phones will ship even though the website claims they are now in stock. (That’s what the site said the day I ordered it as well)
Posted by
Official Employee

Message 16 of 18
140 Views
Ken, why not? Isn’t there anyone at Comcast that knows if the warehouse has them in stock or not? Especially for customers like me who already got charged and going on 20 days still waiting. What I don’t get is why isn’t there anyone who works at Comcast that is in the know about this or atleast able to give a status update. I would be a lot better if there was just honest transparency with customers on this, that’s all I’m saying. The only thing now that anyone knows is the magic Comcast fairy in the cloud waving a wand posting online xfintiy website that says out of stock estimated ship date 10/20. Aren’t you guys able to reach out to the people in the warehouse or would only a supervisor have that authority?

I do not have that access via the forums. If you're interested in what the warehouse has in stock, I'd encourage you to call the XFINITY Mobile line to ask the agents there. I have access to the status of your order and the order tracking number once it ships. 




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Posted by
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Message 17 of 18
122 Views

KenF,

 

Is there anyway I could cancel this Order and Order a IPhone 8 plus that is available? The order #999196782

 

Thanks very much

 

Posted by
Official Employee

Message 18 of 18
45 Views

 

jjvg1429, as long as the order hasn't shipped, we can cancel it to replace it. Please give XFINITY Mobile a call to cancel your order. 

 

KenF




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