Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,859,167

members

1,782

online

29,111

topics

Top

ipad order issue

New Poster

ipad order issue

I ordered an iPad through the iPad promo.  I got a confirmation, it was on my bill for the full amount of $120.  Followed up for a shipping date.  Got a VM saying they were crediting back the $120 since it shouldn't have been billed up front as there was a backlog.  They left a phone # to call with questions.  I have called twice, was told I would get a call back twice.  Still waiting for the call back.  I am fine w/ the iPad being backordered, but still want the iPad.  Who can actually help with this and will call back?

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 0 replies
  • 173 views
  • 0 kudos
  • 1 in conversation