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error code 0106

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error code 0106

Xfinity wifi is not available with tier of service error code 0106 again

Have the same error for about 3 weeks.  Cannot get access to xfinitywifi public hotspots because of this.

 

I called 1800Xfinity.  You get on the call with someone and that person transfers you to someone else then to someone else.  No one seems to understand or know how to resolve the problem.  I talked to tier 1, tier 2, accounts person; it doesn't matter they don't know what to do.

 

Just got off the phone again, most of the operators were nice but they cannot seem to resolve the issue.

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Contributor

Re: error code 0106

According to the following post, and a few others that I came across while Googling error code 0106, the error seems to be related to Xfinity’s inability to recognize your modem at home. 

 

https://www.reddit.com/r/Comcast/comments/7frg40/no_xfinity_wifi_hotspot_requires_mac_address/

Official Employee

Re: error code 0106

Hello foleno0557. I can help review your account for the cause of the error you are receiving trying to connect to xfinitywifi hotspots. To get started, please send me a private message and include your full name, service address, and account number so I can access your account. 




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