Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,875,138

members

1,378

online

29,280

topics

Top

Visual voicemail not working

New Poster

Visual voicemail not working

I see a lot of posts where a customer representative helps people fix their visual voicemail. Mine isn’t working either and I just brought my phone over. Can someone whelp me.
Contributor

Re: Visual voicemail not working


@Willhart wrote:
I see a lot of posts where a customer representative helps people fix their visual voicemail. Mine isn’t working either and I just brought my phone over. Can someone whelp me.

for visual voicemail to work, cellular data must be switched on.  Can you try that?

Official Employee

Re: Visual voicemail not working

 

Hello Willhart, the suggestion that (cmouly2) provided is a good place to start when trying to get your visual voicemail feature working. Please reach back out to me here if you need anything else or if the suggestion does not fix the issue. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 2 replies
  • 236 views
  • 1 kudo
  • 3 in conversation